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  • Refund Policy


    Issuance of Refunds


    A customer will be eligible for refund or return if he/she submits an issue within 3 working days of receiving the product/service.

    • Once we have received your product and it has undergone a quality control, the expected refund processing time is 7 to 10 working days.
    • The time required to complete a refund process depends on the refund method you have selected.
    • The refund period / process starts when Paikaree has processed your refund according to your refund type.
    • The refund amount covers the item price and shipping fee for your returned product.


    Refund Types


    Paikaree will process your refund according to the following refund types

    • Refund from returns: Refund is processed once your item is returned to the warehouse and QC is completed (successful). To learn how to return an item, read our Return Policy.
    • Refunds from cancelled orders:  Refund is automatically triggered once cancelation is successfully processed.
    • Refunds from failed deliveries: Refund process starts when the item has reached the seller. Please take note that this may take more time depending on the area of your shipping address. Screen reader support enabled.


    Payment Method

    Refund Option

    Refund Time

    Debit or Credit Card

    Debit or Credit Card Payment Reversal

    10 working days

    Equated Monthly Installments

    Debit or Credit Card

    10 working days

    Mobile Wallet (MFS)

    Mobile Wallet Reversal

    7 working days

    Cash on Delivery (COD)

    Bank Deposit

    5 working days

    Refund Voucher

    1 working day


    Refund Voucher

    1 working day


    Note: Refund timeline excludes weekends and public holidays. The Voucher discount code can only be applied once. The leftover amount will not be refunded or used for next purchase even if the value of order is smaller than voucher value.